


UK Head Office
45 St Helens Court
Fisons Way Ind Est
Thetford Norfolk
IP24 1HG
General Enquiries info@solaressence.co.uk
Customer Service cs@solaressence.co.uk
Trade & Phase 2 p2@solaressence.co.uk
Employment e@solaressence.co.uk
Freephone:
0800 848 8650













warranty plan
We care that we have happy satisfied customers, you simply cannot build a sustainable business without this. That is why we offer a warranty that means something & we act on it!
At solaressence® we pride ourselves on offering the very best available solar technologies all at the very best possible prices and are committed to 100% customer satisfaction. Our aim is to get it right first time and every time.
When your installation has been completed and your payment received in full, your warranty will commence.
This warranty ensures that solaressence® will carry out any work to rectify any faults or failure of the system for a period of one year including any ecomaster installation. This warranty covers both materials and workmanship. Your warranty is fully transferable to a new owner of the property in which the system is installed.
In addition to this, the solar collectors carry a ten year warranty. There is also a ten year warranty on your new, bespoke, hot water cylinder.
All boiler replacements & air source heat pumps come with the market leading manufacturers warranty’s which at present are:
5 Years for the complete Remeha boiler range
5 Years for the complete Mitsubishi ecodan range
This warranty is provided free of charge and is in addition to your statutory rights.
