© 2004-2009 Solar Essence ® Ltd. All Rights Reserved. Last Updated - 29/9/09
UK Head Office
45 St Helens Court
Fisons Way Ind Est
Thetford Norfolk
IP24 1HG
General Enquiries info@solaressence.co.uk
Customer Service cs@solaressence.co.uk
Trade & Phase 2 p2@solaressence.co.uk
Employment e@solaressence.co.uk
Freephone:
0800 848 8650
Advanced Renewable Energy Solutions - solar heating, dual solar heating, solar home, solar water heating, solar system, solar collectors, solar power, solar energy, solar thermal
installation guide
With solaressence® you can be assured you are dealing with a professional company that have carried out many installations the same as yours before. We have accumulated a vast amount of expertise in sizing, specifying and installing all types of solar thermal applications.We pride ourselves on:
- Expertly trained professionals
- Market leading service and after sales support
- The most highly qualified engineers in the field.
- Bespoke tailored solutions for your project
- A close working relationship with our customers
- The best service and products throughout
The installation process
After an initial appointment has been made we will visit to conduct a basic survey of your property and your needs. We will show you the various options and be able to provide a price there and then for the proposed system.
A full handbook is provided with your sale pack which covers:
- Order Progression and Survey
- Delivery and Installation Dates
- Preparing for Installation
- Making Payment
- Warranty and Customer Services
Once you have placed your order we will then book a convenient time within 7-14 days for you to receive a visit from one of our highly trained technical surveyors who will conduct a full technical report on the installation and will be able to assist you with any further technical query's.
We will then arrange for installation to take place within your agreed installation period. Installation normally takes place in two sections.
- First the collectors are installed (typically ½ to 1 day).
- Then finally the installation of the solar circuit, cylinder & the rest of the rest of the system (typically ½ to 1 day).
Final commissioning and checks are carried out when you will be presented with your Warranty.
